On TestRocker you have the support of our test-prep experts and the supporting video explanation and concept video that accompany each question. However, if you still have a question you can simply add your question to TestRocker's community board which is administered by TestRocker's private tutors.
First, our TestRocker Experts get in touch with you as soon as you sign up for the program. They will help you create a plan according to your needs. They will check in with you and will be there fore you whenever you need them. If you aren’t currently a TestRocker student, you can still reach out to them and get a personalized consultation for free! Just submit this form: Click here to contact us
Secondly, if you ever have a question about a question on TestRocker, you can simply use the community feature to ask Suniti. She will respond to you within 24 hours. Here’s a quick video about how the community feature works: http://vimeo.com/59104681
When posting your questions you will be able to see if anyone else has had a similar questions and what the best answer was. Or, if the questions hasn't been asked before, go ahead and ask it! You can check back on the community board or simply check your email to get notified when your question has been answered.
Lastly, TestRocker provides 24/7 technical support for any of your technical questions or issues.